Beyond the screen

Your display. Our commitment.

From screen planning and installation to content, repairs and ongoing care. Clarion brings your display project together with a clear scope and a practical route to support.

Discuss my project

Start in the right place

ONE PARTNER.
EVERY STAGE.

01 / A new display

Find my display

Start with your space, audience and project goals.

02 / An existing screen

Get technical help

Tell us about a fault, maintenance need or planned upgrade. You do not need a product code.

03 / Content for my screen

Discuss content

Plan a campaign, a refresh or regular content updates.

Expertise at every stage

FROM BRIEF
TO EVERYDAY USE.

01

Screen Planning & Supply

A screen specification built around your space, content and operating needs.

02

Installation & Commissioning

Carefully planned installation, tested performance and a confident handover.

03

Repair & Diagnostics

Clear diagnosis, an agreed repair route and updates until the issue is resolved.

04

Preventive Maintenance

Planned checks that help keep your display ready for everyday use.

05

Technical Support & Care

A clear support route, an accountable contact and a plan for the next step.

06

Upgrades & Refurbishment

Make an informed decision about what to retain, improve or replace.

07

Content Creation & Playback

Content designed for your brand, your screen and the way people view it.

Supplied and installed by Clarion

OUR TWO-YEAR
WARRANTY.

From completion of installation and commissioning.

  1. Systems supplied and installed by Clarion are covered by a two-year warranty from completion of installation and commissioning.
  2. During this period, the parts, labour, travel, removal and refitting, and any necessary transport required to remedy faults not caused by user error are provided free of charge. No additional service fee is charged for these works. Our priority is to resolve the issue on site; where transport is necessary, Clarion manages the process.
  3. Where a technical assessment identifies user error as the cause, the resulting fault and associated work are outside warranty cover. The findings and proposed charges are provided to the customer in writing in advance. No chargeable work is carried out without customer approval.
  4. Parts replaced under warranty remain covered for the remainder of the original two-year warranty period. Replacement does not start a new two-year period or extend the original expiry date.
  5. This warranty does not affect the customer’s statutory rights.

Warranty work does not depend on purchasing an additional care plan.

Optional care after your initial warranty

ANNUAL CARE
& PROTECTION.

One scheduled visit

From£1,100

per system / year · excluding VAT

An annual system check and appropriate maintenance.

Request a care plan

Two scheduled visits

From£1,400

per system / year · excluding VAT

System checks and appropriate maintenance approximately six months apart.

Request a care plan

The same fault cover in both options

Parts, labour, travel, removal and refitting, and necessary transport are included for covered faults not caused by user error. Fault assistance is separate from scheduled visits; do not wait for your next maintenance visit. The number of scheduled visits is not a limit on covered fault visits.

Pricing conditions

Starting prices for a nearby, readily accessible system serviced by one technician. Your location, system condition and access requirements are reviewed before the annual quotation is confirmed.

Term and renewal

Cover lasts 12 months and renewal is agreed annually. After a lapse, condition is assessed first and existing faults are quoted separately. Replacement parts do not extend the package expiry date.

Review. Agree. Activate.

Submitting a request does not purchase or activate cover. We check the system and warranty expiry, send a written quotation, then record your acceptance and payment. Cover starts on the agreed date.

User-error work requires written findings, pricing and prior approval. Guaranteed response times, temporary screens and 24/7 cover are separate. Customers without a package can request chargeable service by quotation.

Continue exploringMake the next step a useful one.

LET’S TALK
ABOUT YOUR SPACE.

Start with an idea, an existing screen or a question.

Discuss technical service