Clarion technical services
Technical support for commercial LED screens
Report faults through WhatsApp Business on +44 7305 966 880. Use info@clarionmedia.uk for quotations and support@clarionmedia.uk for service documents, and telephone or WhatsApp for urgent enquiries. Normal support hours are Monday–Friday, 08:00–midnight, and Saturday, 08:00–14:00, UK local time. Normal support is closed on Sundays. An emergency support line is available on Saturday afternoons and Sundays. Messages can be sent at any time; this does not guarantee a live reply or immediate site attendance.
Discuss my support needs
Technical Support & Care
Keep support connected to the system you actually use. We review your requirements and agree the support arrangements, escalation route and ongoing care that fit your operation.
What we do
- Record your system details and support contacts in one service record.
- Assess faults remotely where access and equipment allow.
- Coordinate on-site assistance and replacement parts when required.
- Define cover hours, response targets and update arrangements in your service plan.
What you receive
An agreed support scope, a named contact and a documented route from fault report to resolution.
To get started
Site location, equipment, business-critical hours, current support arrangements and required cover.
Any chargeable work, delivery scope and service arrangements are confirmed before work begins. Technical details that you do not know need not prevent an initial enquiry.
LET’S TALK
ABOUT YOUR SPACE.
Start with an idea, an existing screen or a question.